FAQ

The accommodation confirmation will be sent to you when we have confirmed your payment. International payment can take a few days to reach us.

You should each fill out the application for a place in a twin room. Write the name of your roommate into the comment section of the application. While assigning rooms, we try to place two people who want to be roommates together if possible.

There are only twin rooms available. You can apply for “two places in a twin room in single use”. 

Rooms are equipped with all basic furniture items – each resident has their own bed, desk, chair and shelves. Bedding is provided in the room. You can see the apartment plan under the “residence hall” section.  Kitchens are equipped with a stove, a refrigerator, a kettle and basic kitchenware.

Rent is always paid for the ongoing month. The price is fixed and includes everything – rent, utilities, laundromat, parking, internet. 

Payments need to be registered into the system and that is only done once a day during business days. It might take up to 3 business days for the payment to be registered into E-kyla.

No, the contract can not be terminated earlier. You have signed a fixed term contract and the end date is connected to your study status at the University of Tartu. You can move out of the student residence earlier than the end date of the contract.

No, you can collect your keys at any time from the beginning of your contract. The reception at Raatuse 22 is open 24/7. However, you need to notify us if you will be arriving later then one week after your contract has begun.

We sign all contracts for only one semester. If you will be staying for two semesters, then you do not have to apply for a place again. An info e-mail about signing contracts for the next semester will be send out about a month before your contract ends and you can let us know that you would like to sign a contract for the second semester as well.